Terms and Conditions

Last updated 01 February 2020.

The following Legal Terms and Conditions are available on www.cvracoon.co.za (hereinafter known as the ‘Web’ or ‘Website’, or CV Racoon) and establish the conditions of use and access to the services offered to users by CV Racoon regarding the brand, products and services of “Sri Adideva Enterprises”, company registered with registration number 2019/377317/07 in South Africa.

The use of the Web implies the acceptance of these Legal Terms and Conditions by the user (hereinafter always referred to as ‘User’). Likewise, the use of the Web, destined for persons of the required legal age, implies that the User is fully capacitated to act on his or her own behalf. It is necessary for the User to carefully read this document and be aware that the Web and the Legal Terms and Conditions described herein may be subject to change.


Legal Terms and Conditions : This document, as well as any addendum, annex, notes or modifications that may be attached, at any time while the Web remains valid and functioning, which constitutes the legal terms and conditions regarding the relationship between the User and the Web.

Documents : Professional documentation such as a Curriculum Vitae (resume), electronic profiles, cover letters, photographs, videos, graphics, images, contents tables, texts, data, User comments, communications, publications, messages, articles and other similar content, as well as any other which can be incorporated in the Web and edited, created, modified, altered etc.

Services : Specialized contents and services related to professional documentation, including those that permit the creation of a resume, electronic profiles, cover letters, photographs, videos, graphics, images, contents tables, texts, data, User comments, communications, publications, messages, articles and other similar content, as well as any other which may be incorporated in the Web.

Users : The person who is authorized to access the CV Racoon Website according to the available modes, either as a visitor and potential User of the Web or with prior registration in the Web and thus acceptance of these Legal Terms and Conditions for the use of services provided by CV Racoon.

Web/Website : The webpage where CV Racoon offers its services, managed and marketed by CV Racoon and / or its business partners and associates.


The services available on the webpage CV Racoon are provided by CV Racoon, owned and as such managed entirely by Sri Adideva Enterprises (Pty) Ltd.

Through its website CV Racoon offers its Users clear and precise information about the characteristics of the products and services marketed.

Description of Services

CV Racoon is a service platform that allows its Users access to specialized contents and services (hereinafter referred to as ‘the Services’) relating to professional documentation such as those that permit the creation of a CV, electronic profiles, cover letters, photographs, videos, graphics, images, contents tables, texts, data, User comments, communications, publications, messages, articles and other similar contents. All contents and services available on the Web that were not incorporated by the ‘Last Updated’ date at the beginning of these Legal Terms and Conditions will be considered automatically included in the Services once they form part of the Web.

The purpose of the Website is to serve as an Internet portal in which Users may create their Documents, and to which certain companies will have access for the purpose of recruitment, selection, professional interview, provision of services, etc. CV Racoon does not review, control, edit or monitor the Documents, and does not make assessments about them or make selections of Documents or individuals. CV Racoon is not involved in any transactions or exchanges of information between employers and Users, so CV Racoon has no control over the quality, accuracy, reliability, sincerity, integrity or availability of the Documents, nor the ability of potential employers to provide career opportunities, nor individuals to complete job applications. CV Racoon will not make statements or guarantees of any kind about potential employers or individuals.

Information made available through the Website, including any relating to the creation, modification and / or revision of Documents in CV Racoon, will be governed by the CV Racoon Privacy Policy, which is available at https://cvracoon.co.za/privacy-policy/ (the ‘Privacy Policy’). These Legal Terms and Conditions incorporate the terms established in the Privacy Policy as necessary.

By creating Documents using the CV Racoon Services, Users consent to storage of the aforementioned by CV Racoon. To access the Web, Users must have the necessary equipment, which includes all the necessary tools to establish an Internet connection (including PCs or laptops, modems, tablets, other devices, etc.) for which CV Racoon cannot be held in any way liable or responsible.

Registration, usernames and passwords

Users will have to register at CV Racoon to access certain Services or areas of the Web. Regarding registration, CV Racoon may refuse to assign a username (or e-mail address) that is already in use by another person, which may result in the illegal use of another person’s account; that violates or may violate any intellectual property or other rights; that is offensive or that CV Racoon deems unacceptable for whatever reason exercising their full discretion.

The assigned user name and password are for personal use only and are not allowed to be used by other people, including colleagues from the same organizations as the User, those who provide or receive services to or from the User, or affiliates. Users are responsible for maintaining the confidentiality of any password they may use to access the Web, and undertake not to transfer, communicate or grant their user names or passwords, or otherwise lend or transfer their rights of use or access to the Web to any third party.

CV Racoon can monitor the use of usernames and passwords and may request that the User change them at their sole discretion. If a username or password does not meet the necessary security conditions, CV Racoon may immediately require its modification, or proceed to close the User’s account.

Users are entirely responsible for any interaction with the Web that occurs in relation to their own username or password, including but not limited to any possible transactions, and specifically any costs incurred. Users agree to immediately communicate to CV Racoon any unauthorized use of their username or password, or any other security incident in relation to their account, or to the Web itself, as well as to ensure that they proceed to close their Web usage sessions (if required) at the end of each session. CV Racoon shall not be liable for any loss or damage that may occur for breach of these responsibilities.

CV Racoon reserves the right to evaluate each User request before permitting use of the Services offered and Users upon entering into a contract with CV Racoon accept this. CV Racoon may in its sole discretion:

·        Monitor requests for use of the Services

·        Alter, delete or reject any request.

·        Communicate requests and any relevant circumstances to third parties whenever necessary for use of the Services, in accordance with applicable regulations.

Payment for Services

If Users contract the CV Racoon Services, either for a one-time use or through a subscription, Users give their consent that third parties may process and store their payment data in order to receive payment of the Services contracted with CV Racoon, according to the application rules and the Privacy Policy.

The contracting of CV Racoon Services will be made through payment of the corresponding fee along with any taxes or fees resulting from application. If revenue collections are carried out by Public Authorities through CV Racoon, Users consent and agree to reimburse said amounts, if it were necessary to pay.

Users can proceed to payment of the Services of CV Racoon through the regular and recurrent payment of the corresponding quota that will be established at the time of finalizing the contract with the User. Users will receive the information corresponding to the terms of payment in the way it is agreed with CV Racoon and in accordance with any applicable regulations, including the procedure for finalization of payment of Services.

Occasional Payments

CV Racoon offers the possibility to contract the Services for a definitive period. When contracting a plan, Users agree to pay the applicable rate, which will be processed upon registration and will include the use of the plan during the agreed subscription period.

Users must provide data for payment of Services that are accurate, truthful and up-to-date. If the payment information is not updated and the User has not communicated the new payment information, CV Racoon will proceed to collect any amount due for the Services contracted using the method of payment initially designated. Users will be responsible for the payment of any amounts due to CV Racoon.

Possible images, descriptions or references to products or services on the Web do not automatically imply the guarantee, adherence or obligation of the sale or marketing of these items by CV Racoon. CV Racoon reserves the right, with or without prior notice, to make changes in said images, descriptions or references, to limit the quantity available of any product or service, to address or introduce limitations or conditions to accommodate any coupon, promotional code both on coupons or other elements, or other promotions, to prohibit certain Users certain transactions in accordance with these terms, and to reject the offer of products or services to any user.

The price and availability of any product or service on the Web is subject to variations and changes sometimes without prior notice and in accordance with CV Racoon specifications. Any refunds and changes to User Services will be made in accordance with CV Racoon’s return and exchange policies. Users shall pay any amount which they may have incurred for the Web Services, in the terms agreed upon when contracting the Services, including, if applicable, any associated expenses (such as shipping and storage costs), and applicable taxes and rates.

Payments and Subscriptions

If you purchase the services we offer for a fee or single subscription, you agree that CV Racoon providers can store your payment information. You also agree to pay the applicable fees for the products or services you request as they expire, plus all related fees, and reimburse us any collection costs and interest on the delayed amounts.

Any non-payment may cause your subscription to cease. Depending on the origin of your transactions, the payment method used and the origin of the payment method, your transaction may be subject to applicable fees for currency exchange or price differences, due to Exchange Commissions. Your transaction may be subject to currency exchange commission assessed by your bank or card issuer. CV Racoon is not responsible for any commission for currency exchange or surcharges and will not give any compensation or refund for any surcharges imposed by your bank or card issuer. CV Racoon does not accept all payment methods, currency or payment locations. If the payment method you use with us expires, such as credit or debit card, and you do not edit your payment information or cancel your account or service, you authorize us to continue to bill through that same method of payment, and you will be responsible for unpaid amounts.

All applicable fees are calculated taking into account the billing information you provide at the time of purchase. You acknowledge that any product or service you have purchased is subject to these conditions and any additional conditions related to the product or service that we offer.

Cancellation rights and refund policy

Following its full money back guarantee, CV Racoon will offer a full refund of the fee to customers cancelling their subscription within the initial 3-Day subscription term. Users may cancel their subscriptions at any time. However, Users cancelling their subscription after the initial 3-Day full access membership will not receive any refunds or reimbursements for subscription fees and payments already billed. In the event of a cancellation of the subscription, Users will retain their full access to the website for the rest of the corresponding billing period, after which the accesses to the website and full access membership will automatically be revoked. Surcharges for subscription periods will not be refunded, regardless of the length of the subscription period.

General Conditions of Use

CV Racoon reserves the right to make changes and / or improvements at any time to the information contained on the Website or to the configuration of the Website at any time and without prior notice, that will be subject to the conditions established in these Legal Terms and Conditions.

In particular, it reserves the right to unilaterally modify, without prior notice, the presentation, configuration and content of the Website, and of the Services provided, as well as its operating rules and these Legal Terms and Conditions, acting always in accordance with the implementing legislation, and provided there is sufficient cause for it

In the event of modifications, they would be communicated through the Website itself or according to the means deemed most effective for the general knowledge of Users, and will be made for the improvement and updating of the operation.

Any modifications will take effect immediately at the time of their publication on the website.

The User agrees to correctly use the Web in accordance with the law and the present legal notice, morality and public order. The User will respond to CV Racoon, or to third parties for any damages that could be caused as a result of the breach of said obligation.

Access, navigation and use of the Website is the responsibility of the User and he/she promises to use the contents diligently, correctly and lawfully, as well as to faithfully respect any additional instruction provided by CV Racoon or authorized personnel of CV Racoon regarding the use of the Website and its contents. The individual User endeavours to abstain from but not limited to the following:

Use the contents for purposes or actions contrary to law, morality and generally accepted good customs, or public order. To this end, CV Racoon reserves the right to prevent or prohibit access to any Internet User that introduces in this Website any content contrary to the Web or morality regulations, also reserving the right to exercise all legal measures that could correspond to avoid this type of conduct.

Reproduce, copy, distribute or permit public access through any form of public communication; Alter, change, modify or adapt the contents, unless authorized by the holder of the corresponding rights or legally permitted.

To use the contents and, in particular, the information of any kind obtained through the Web or its services to send publicity, communications for the purpose of direct sale or with any other kind of commercial, promotional or message-sending purpose (including any type of ‘junk mail’, ‘spam’, ‘chain letter’, ‘pyramid scheme’ or similar), as well as to market or otherwise disclose said information.

Perform any act contrary to the norms that regulate the protection of personal data, the market and consumers, intellectual property, tax rules, protection of honor, privacy, and image and reputation of persons or entities.

Perform any act of defamation, abuse or aggression, harassment, threat and / or fraud of any kind; as well as any act or activity that is considered or may be considered obscene, indecent, pornographic or related to pornography, or in any other offensive sense.

Perform any activity that could give rise to civil or criminal liability, which encourages conduct punishable by law, or encourages or promotes illegal activities such as ‘hacking’, ‘cracking’ or ‘phreaking’.

Introduce by any means elements such as viruses, worms, Trojans, ‘Easter eggs’, ‘time bombs’, spyware, or other software, codes or files that could be harmful, dangerous or invasive, or that could damage or misuse CV Racoon’s operations, or monitor or control the use of any type of hardware, software or equipment.

Use any robot, ‘spider’, search or retrieval application on the Web, or install or use any automatic or manual device to retrieve, index, perform ‘crapes ‘, ‘data mining’ or otherwise gather or store Web content, or reproduce or bypass the navigation structure or the presentation of the Web without prior express consent of CV Racoon.

Use of the Web for purposes detrimental to CV Racoon, its property or interests, or third parties is expressly prohibited, or in any way that overloads, damages or renders networks, servers and other hardware, or products and applications (Software), CV Racoon or third parties useless.

Users and, in general, any person who accesses the Web through any channel, should refrain from obtaining, or trying to obtain any kind of material accessible through the Web itself, or the services provided by the Web, using means or procedures other than those made available for that purpose.

Responsibilities and Obligations

The information provided and managed by the User is confidential and is subject to professional secrecy. CV Racoon will treat the information of its Users in accordance with the rules of personal data protection in force in South Africa.

CV Racoon guarantees to apply appropriate security measures, adapted to the current regulations, designed to protect the confidentiality, security, integrity and truthfulness of the information offered on this Website and will not assume any responsibility for any damages, harm or tangible or intangible loss arising from fraudulent use of the contents of the Website, or from your own use or access to the CV Racoon Website, including any connections that may be made through that site or the misuse of passwords or identifiers to access the contents of the latter.

Upon termination of the legal relationship established with the User, CV Racoon is fully committed to preventing access to any data and information in its possession. The preservation of any data or information that is accessed by virtue of the services provided on the Web after the termination of such services is expressly prohibited, irrespective of the duty of conservation required by the applicable legal provisions.

CV Racoon guarantees to do maintenance of all the necessary operating conditions, updates, improvements, availability and security of the Web, as well as the necessary conditions to solve any type of incident or consultation derived from the Services, and those that could be required to guarantee the integrity of the authentication and identification mechanisms required.

The Web of CV Racoon and the Services rendered through it, must be used exclusively as a tool of storage, consultation and management of the Services provided, with CV Racoon resulting exempt from any responsibility relating to misuse of the platform or for purposes other than those stated.

CV Racoon will not be responsible for the veracity or legality of any Documents stored by Users, nor for its use through the Web. CV Racoon does not guarantee the quality or appropriateness of the uploaded, consulted or stored files that will in any case be the responsibility of the User, and shall not be liable for direct, indirect, consequential or incidental damages arising from non-attributable uses.

CV Racoon is not liable for damages of any nature that may arise from availability and technical faults of the Website. In particular, CV Racoon is not responsible nor does it guarantee that access to this Website will be uninterrupted or error-free. In no case will CV Racoon be liable for losses, damages or harm of any kind arising from access to and use of the Website, including, but not limited to, those caused to computer systems or those caused by the introduction of a virus.

In this sense, CV Racoon shall not be responsible or liable in any case for (a) the interruption of its commercial activity; (B) delays or interruptions in access to the Web; (C) failure to deliver, erroneous delivery, corruption, destruction or other modification of data; (D) damages caused to the computer equipment of Users or third parties during the provision of the Web service and (e) of any other incidents that are beyond reasonable control of CV Racoon. CV Racoon will not be liable for damages or losses caused by decisions made based on the information disseminated by this medium nor for any possible inaccuracies, omissions or errors contained therein. CV Racoon is not liable for damages and losses of any nature that could be derived from unauthorized third-party knowledge of User’s data and their use of the Website.

Customer Service

CV Racoon has a Customer Support Service in order to guarantee Services of the Website and to address the resolution of possible incidents that could arise, who can be contacted through the email info@cvracoon.co.za

Link Policy

CV Racoon is not responsible in any way for the contents of the websites whose links may be mentioned on the CV Racoon Website. Similarly, CV Racoon cannot be held responsible for the result obtained through these links or the consequences derived from Users accessing them.

CV Racoon will only be responsible for the content and Services provided on the Websites whose links can be mentioned on the CV Racoon Website as much as CV Racoon could have real knowledge of its illegality.

In the event that a User may have suspicions about a possible breach of the confidentiality conditions established on the Web, the User is required to contact CV Racoon as soon as possible to minimize possible negative effects that may result from such a situation. CV Racoon shall not be liable for any loss or damage that may arise if said suspicions are not communicated in the manner indicated.

Industrial and Intellectual Property

Acceptance of these Legal Terms and Conditions by the User implies a license to use the tools of the Web, which will have a non-transferable or exclusive character, and will enable use and access of the Services provided by CV Racoon anywhere in the world.

Likewise, the whole Website, i.e. the elements that it contains (texts, images, trademarks, logos, audio files, software files, color combinations, etc.), as well as the structure, selection and order of its Contents are protected by the rules of Intellectual and Industrial Property in force in South, and cannot be exploited, reproduced, distributed, modified, publicly traded, transferred, transformed or disseminated in any other form not expressly authorized.

Access to the Website CV Racoon does not grant Users any right or ownership whatsoever over the intellectual and / or industrial property rights of the content that it contains.

The texts and graphic elements (design, logos, source code and the like) as well as the contents, images, trademarks, logos, etc. which appear on these pages, their presentation and assembly, are exclusive property of CV Racoon, which retains all industrial and intellectual property rights over them, including software. Access to this material does not imply in any way the granting of a license for its reproduction and / or distribution, which in no case are permitted without the prior consent of CV Racoon, even if the origin of the same is detailed. CV Racoon reserves the right to exercise any judicial action that may correspond to it in accordance with the regulations of application against Users that violate or infringe the intellectual and industrial property rights derived from the Web in any way.

Ownership of Information

The User is the sole owner of the Documents that he/she incorporates, creates, edits, modifies, manages or stores on the CV Racoon website, therefore access to it by third parties other than the User, will be carried out under supervision and exclusive responsibility of the User. In any case, the User acknowledges the legality of all information used or disclosed in CV Racoon, expressly exempting CV Racoon or its service providers, or business partners from any liability arising from the possible unlawfulness of said information, and infringement of rights of third parties. The User may at any time download the Documents from CV Racoon in accordance with the functionalities of the Website


In order to obtain statistics regarding the number of visitors to the Web, CV Racoon will use non-identifiable information related to them.

The use of the CV Racoon Website may generate ‘cookies’, understood as fragments of information stored on the hard disk of the User’s computer, which can be used to improve the operation of the Website in successive visits and offer a better service to the User. The User has the possibility to reject the use of cookies on their computer. He/She can do so by configuring the settings on their browser.

Jurisdiction and Applicable Legislation

The present Legal Terms and Conditions will be governed, interpreted and executed in accordance with South African regulations, renouncing the User’s own jurisdiction and submitting themselves to the jurisdiction and venue of the South African Courts and Tribunals notwithstanding any lawful provision to the contrary.

By using the Services from different locations, Users assume such use under their responsibility and at their own risk. Users must comply with the regulations established in the places where they are located and from where they access the Services as applicable.

Terms of Validity

These Legal Terms and Conditions will apply as long as CV Racoon does not determine its termination. CV Racoon may, at its discretion, terminate the access or use of the Website in accordance with the applicable regulations, including the situation in which Users may have violated or acted inconsistently with these Legal Terms and Conditions. Following termination of the Web, the rights of use of the latter will cease immediately, CV Racoon being able to deactivate the assigned user names and passwords, or to delete them, along with any associated information and / or documentation and according to application regulations.

CV Racoon and any brands, entities and associated organizations will not assume any more responsibility for the cessation of use of the Website and / or Services than the economic ones that may arise from contracting the Services, in accordance with the terms of the CV Racoon return and cancellation policies.

Dispute Resolution

Before beginning any procedure of intermediation or arbitration, the Users should contact CV Racoon by email at info@cvracoon.co.za in order to try to reach a solution between the parties.

Complaints regarding the Service will be handled within 14 calendar days of receipt of the notice by email at info@cvracoon.co.za. In the event that the complaint is accepted by CV Racoon, the User will have the right to use the Services in accordance with the agreed terms, or will be refunded the price paid for said Services.